Staff Augmentation of the Innovation Division with Senior Software Engineers

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Learn how we helped to deliver business value together with our client from the Travel and Hospitality domain by introducing senior software engineers, AWS knowledge, DevOps culture, and mentoring.

Executive Summary

Due to the rapid growth and ambitious business goals, our client found themselves in a situation where they quickly needed to extend the capacity and diversify skills of their IT innovation team.

About the Subject

Pattern Match provides staff augmentation for a hospitality software company. Working within the agile methodology, they support infrastructure and DevOps initiatives in AWS, Java, React, and GraphQL.

Challenges and Objectives

Recruiting, on-boarding, and training adequate IT specialists was a time-consuming and costly process, and our client needed a much faster solution to support their services with minimum disruption. Additionally, due to ambitious business goals, the client required much more diversified skills (DevOps with battle-tested experience in Cloud Computing, in particular, Amazon Web Services), which makes recruitment and on-boarding even more difficult.

Benefits

Pattern Match has provided specialists who knew each other and worked together well, and the team did not require training, since the provided candidates already had experience in the domain of both client’s business and the wider travel and hospitality industry, thanks to our other work in the sector.

We also possessed the technical knowledge required and knew the technical stack used at our client’s company. We were able to cooperate successfully with the client’s team, since we have been working on one backlog with their Berlin-based employees.

All this meant that only a small effort from our client was needed to have the senior development team up and running.

Having an outsourced team means that our client has extended their capabilities as a company. They also do not need to worry about resourcing (e.g., people leaving or being off), as this is dealt with by Pattern Match.

They're very professional. I've worked with other agencies, and their motivation and professionalism surpass them all.
Pattern Match demonstrate best practices and are very helpful to our internal teams.

Head of Software Development

Client from Travel and Hospitality Sector (Berlin, Germany)

Results

Pattern Match‘s team has helped to maintain the continuity of the client’s services through the minimized impact of individual incidents thanks to fast response and resolution times. Since the beginning of our development service, the client has seen steady and stable progress of the delivered features and enhanced knowledge sharing across the teams.

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